Contact information

Need help with an order, a buyback, or a product question? We're a UK-based team and happy to help.

Email: buyback@reuserobot.co.uk
Phone: 01462 416767
Customer Service Hours:
Monday – Friday, 10:00am – 5:00pm (UK time)

We aim to respond to emails within 1 working day.

TJS Exports Limited
Trading as Reuse Robot
First Floor, 66 Wilbury Way
Hitchin, Hertfordshire
SG4 0TP

Please contact us before sending any returns so we can confirm the correct process.

For buybacks, warranty queries, or returns, please email us with your order number and a short description of the issue.

Returns are return-to-base and should be securely packaged. We recommend using a tracked delivery service.

Reuse Robot is part of the team behind Ink Robot, a UK reuse business focused on extending the life of technology.

No drop shipping. No mystery warehouses. Just straightforward reuse done properly.